Privacy Policy

This policy sets out the basis on which any personal data we collect from you or that you provide to us through use of our services. Please read the following carefully to understand our practices regarding your personal data and how we treat it.

SAINT Flooring Limited is registered in England under company number 6489320 and has its registered office and main trading address at Winsford Industrial Estate, Pineapple Park Winsford, Cheshire. It is a limited company.

This policy covers:

• Information we collect from you
• How we store your information
• Our retention of your information
• Disclosure of your information
• Your rights in relation to your information
• Changes to this privacy policy

Information we collect from you

We may collect and process the following data about you:

• Information provided by your builder in order for us to provide our services and contractual obligation to your builder including:
  • First and last name and title
  • Email address
  • Contact phone number(s) (home, work or mobile)
  • Home address

How we store your information

The data that we collect from you is stored on our secure server in the UK. By submitting your personal data, you agree to our storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

Our retention of your information

We retain your data for as long as necessary to enable us to: (i) provide the relevant services and fulfil our contractual obligations, to your builder; (ii) comply with our legal obligations; and (iii) resolve disputes and enforce our agreements. These needs vary for different types, so retention periods can vary significantly.

Disclosure of your information

We may disclose your personal information to any member of our group and to the following third parties:

• To your builder in order for us to provide our services to them
• To any suppliers or sub-contractors engaged by us to enable us to provide our products and services to your builder. Such suppliers or sub-contractors must comply with our data protection and security requirements
• Any party to whom we are under a duty to disclose your personal data in order to comply with any legal obligation, enforce our terms of use and other agreements; or to protect the rights, property, or safety of SAINT Flooring Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We do not disclose information about identifiable individuals, but we may provide third parties who work with and/or advise the government on tax issues and policies relating to our business with aggregate information from data collected about users of our products and services.

Your rights in relation to your information

SAINT Flooring Limited adheres to applicable data protection laws in the European Economic Area, which include the following rights:

• If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing
• You have a right to request access to and rectification of your personal data. You can view, edit or delete your personal information, or you may ask us to correct, update or remove information on you if you think is inaccurate by contacting us.
• You have a right to object to the processing of your personal data
• You have a right to lodge a complaint with a data protection authority
• You have the right to request a copy of the information we hold about you. Please refer to the Contact section detailed on this website.

Cookies

Like most sites these days, our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We only use Cookies or Google Analytics to maximise the performance of our website. No personal information is collected or stored.

Please refer to the following link for further cookie information: www.allaboutcookies.org.

Cookies Used