Our Customer Care Commitment
Our team is on hand
whenever you need us
Our dedicated customer care team are on hand from the moment they receive your instruction to the moment the works are completed. Their commitment to you and your client is unquestionable.
Keeping you informed every step of the way – communication is key! Working closely with our dedicated service managers and contract managers we strive to ensure that all of your queries are resolved swiftly and you receive the highest quality result.

Contact
We aim to call our clients within 24 – 48 hours from when we receive a job card from the builder.

Inspection
We offer a 2 year fitting warranty from the day of fitting for any fitting issues reported.

Support
Each builder is allocated their own Customer Care Co-ordinator who keeps them up-to-date with the progress of their job.

Completion
Our fitters confirm customer satisfaction on the day of fitting and schedule any follow up requests, which is all communicated back to the builder.
Our team is on hand
whenever you need us
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Approved floor finishing for UK housebuilders
DISCOVER MOREWe also provide interiors for UK housebuilders
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Saint Group can help your business?
Click here to contact us and speak to one of our dedicated flooring and interior teams.